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Privacy Policy

Last update: 2025-06-11

Freeport Markets App Policy

Freeport Markets (“Freeport,” “we,” “our,” or “us”) values transparency and security. In addition to cookies used on our website, Freeport Markets also operates through its mobile application (the “App”). The App may collect certain data to ensure secure functionality, improve performance, and provide a reliable user experience.


Data Not Linked to Your Identity

In accordance with Apple App Store disclosures, some information may be collected that is not linked to your personal identity. This includes:

  • Diagnostics Data
  • Usage Data

Data Types Collected in the App

Contact Information

We may collect your email address when you register, log in, or communicate with us through the App.

The purpose of this data is used for: 

  • App Functionality
  • Account access and authentication
  • User support and service communications


Product Interaction

The App may collect information about how users interact with features and content.

Examples include:

  • Screens viewed
  • Buttons tapped
  • Feature engagement patterns

Purpose:

  • Analytics
  • Improving usability and user experience
  • Optimizing platform functionality


Diagnostics

We collect crash logs and related technical information when the App unexpectedly stops working as well as performance metrics such as load times and responsiveness.

Purpose:

  • App Functionality
  • Identifying bugs
  • Maintaining stability and security
  • Enhancing speed, reliability, and efficiency


How This Data Is Used

Freeport Markets uses App data strictly to:

  • Provide core App services
  • Maintain platform security
  • Improve performance and reliability
  • Understand aggregated usage trends

We do not sell personal information or use collected App diagnostics for advertising purposes.

We may share limited data with trusted service providers who assist with:

  • Analytics and performance monitoring
  • Crash reporting and debugging

All partners are required to handle data securely and only for authorized purposes.


Your Choices and Control

You can control certain data collection by:

  • Adjusting device privacy settings
  • Limiting analytics permissions where available
  • Requesting deletion of your account data by contacting us


Security Commitment

Freeport Markets applies industry-standard safeguards to protect all collected information, including email addresses, diagnostics reports, and usage analytics.If you have questions about this policy or our App privacy practices, please contact: partners@freeportmarkets.com

Freeport Markets Website Policy

Freeport Markets (“Freeport,” “we,” “our,” or “us”) values transparency and security. To provide a smooth, secure, and efficient online experience, we use cookies on our website. This policy explains what cookies are, why we use them, and how you can control them. Why Do We Use Cookies?

Freeport operates primarily through digital platforms accessed via computers, tablets, and mobile devices (“devices”). In order to make our website function properly, improve performance, and understand how users interact with our services, we sometimes place small text files called cookies on your device.
Cookies allow us to:

  • Enable essential website functions.
  • Improve usability and navigation.
  • Collect anonymous analytics to optimize performance.
  • Provide personalization where appropriate.


What Are Cookies?

A cookie is a small text file stored on your browser when you visit a website. Cookies allow websites to recognize your device, remember your preferences, and improve your overall browsing experience.
Types of Cookies


Necessary Cookies

Necessary cookies enable the basic operation of our website. They allow you to move around the site, log into secure areas, and access essential features. Without them, services you request — such as secure transactions or account access — cannot be provided. These cookies do not collect information for marketing purposes.

  • Always active by default.
  • Required for security and basic functionality.
  • Do not require your consent.


Statistics Cookies

Statistics (or performance) cookies help us understand how visitors interact with our website. They provide aggregated, anonymous insights into usage patterns, allowing us to improve usability, optimize performance, and enhance your overall experience.
Examples include:

  • Which pages are visited most often.
  • How long users stay on each page.
  • From which website or link users arrive.
  • Whether visitors interact with emails we send.


We may also use analytics tools (such as Google Analytics) to collect information on user demographics (e.g., age ranges, interest categories) in a fully anonymized way.

  • Used to monitor website performance.
  • Require your consent.


Preferences Cookies

Preferences cookies permit our websites and Platform to remember choices you make. Examples include language preferences, geographic location as well as user preferences (e.g. text size, fonts, other customizable parts of web pages). As a result, our functionality cookies permit us to provide you with enhanced and personalized features.

Some of our preferences cookies remember your username, such as the “keep me logged in” box when you log in which saves your email and password and will keep you logged into your account until you sign out. Therefore, in accordance with regulatory guidance we require your consent for these cookies.


Marketing Cookies

Marketing cookies track browsing behavior to deliver advertising that is more relevant to you. They also help us measure the effectiveness of campaigns and prevent you from seeing the same ad too many times. These cookies may be placed by advertising networks with our permission and may share limited data with trusted partners.

  • Used to deliver interest-based advertising.
  • Help measure campaign performance.
  • Require your consent.


How to Control Cookies

You can control and manage cookies in several ways:

  • Adjust browser settings to block or delete cookies.
  • Use opt-out features provided by analytics tools.
  • Visit www.aboutcookies.org for more guidance.


Please note: disabling cookies may affect functionality, requiring you to reconfigure settings each time you visit our site. Some features may not work properly without cookies.


Security Commitment

Freeport Markets takes cybersecurity seriously. We use industry-standard safeguards to protect your personal information and ensure cookies are never used to compromise your privacy. For more details on how we handle your data, please refer to our [Privacy Policy].